Stevie Morris Digital Marketing Agency

07410 907 104

1 February 2023

Why Are My Google Ads Not Converting


Are you struggling to understand why your Google Ads campaigns are receiving clicks but no conversions? Not getting any conversions on your ads can be a frustrating experience for advertisers, especially when the budget is tight. So, why are my ads not converting and what can I do about it? 

There could be a number of reasons why your ad campaigns aren’t converting. It may be that there is an issue with the ad itself – such as an unclear call-to-action or incorrect targeting settings. Or, it could be related to the landing page where users end up after clicking on your ad - if it isn’t optimised for conversions then visitors won't complete their desired action (e.g., make a purchase). Similarly, if you're not getting any conversions on your website traffic, then this may suggest there's something wrong with either how you're driving people to visit your site or how effectively they are engaging once they arrive at the page in question.  

To better understand why my ads aren't converting, take time to review each element of the customer journey - from initial exposure through to conversion completion - and assess whether there might be issues which need addressing in order for performance improvements to occur: 

  • Are my targeting settings accurate?
  • Is my creative suitable/effective?
  • Is my messaging clear enough?
  • Does the landing page offer sufficient value/incentives for users who click through from an ad?
  • Are user expectations met upon arriving at our site/page in question (i.e., does it look like what was promised)?
  •  What happens after someone lands on a particular webpage (are we providing them with additional information that will help them decide whether or not convert?) 
  •  How easy is it for customers navigate around our website & find answers quickly should they have questions along their buying journey?

Answering these questions should give you some insight into possible areas that need improvement so that more people convert when interacting with your brand online . Ultimately though , remember don’t get disheartened by poor results initially; understanding exactly why customers aren't responding positively takes time and patience!

Are my targeting settings accurate?

When it comes to getting the right targeting settings for your Google Ads campaigns, it is important to consider both who you want to reach, as well as where and when. To ensure that your ads are reaching the most relevant audience for you, make sure that you have correctly identified demographics such as age range and gender in addition to interests or other factors which may be pertinent. You can also specify geographical locations (country/region) in order for your ads only appear within a certain area. Lastly, think about what time of day or days week would be best suited for displaying particular messages - this way you'll get maximum exposure from a campaign with minimal budget wastage!

Is my creative suitable/effective?

When it comes to creating effective ad creative, there are a few key elements that should always be considered. Firstly, make sure the images or videos used in your ads are of high quality and visually appealing - this will help them to stand out from competitors and get better results. Secondly, ensure that the text you use is relevant yet concise; customers don’t have time to read through long-winded copy so keep messaging short but informative! Finally, consider what kind of tone you want your ads to take; do they need to be serious/informative or lighthearted/humorous? Depending on who you’re targeting with an ad campaign , different approaches may yield better results so think carefully about how best represent your brand!

Is my messaging clear enough?

Creating clarity in your ad messaging is essential if you want to engage customers and encourage them to convert. To ensure that your message comes across clearly, make sure it’s direct yet enticing - explain what customers will get out of clicking on an ad (value proposition) but don't give away too much information! Additionally, think about how you can use language that resonates with the target audience; this could be through using colloquialisms or even humour which adds another level of engagement. Finally, consider whether there are any calls-to-action within the copy - this will help guide customers toward completing a desired action once they reach the landing page from an advertisement. 

Does your landing page offer sufficient value/incentives for users who click through from an ad? 

When it comes to creating a landing page that offers sufficient value for customers who click through from an ad, there are few key points to consider:

  • Provide users with clear direction on what they should do next - this could be in the form of prominent calls-to-action or even simple instructions on how they can take advantage of any offers/incentives
  • Make sure your landing page is optimised for conversion - this includes having relevant content and images which supports the message you’re trying to get across in an ad campaign.
  • Offer incentives such as discounts, free shipping or other deals which will encourage customers to complete their purchase quickly.

If you're running a sale then make sure your messaging and visuals reflect this; ensure that any discount codes are clearly visible too! Additionally, if you offer free shipping then make sure visitors know about it when they land on the page from an advertisement – give them one more reason why going ahead with their purchase would benefit them!

Are user expectations met upon arriving at our site/page in question (i.e., does it look like what was promised)? 

Take for example a fictitious advertising campaign for a new range of sunglasses. The ad creative depicts customers wearing the product and looking fashionable, with an accompanying message that reads ‘Be the envy of your friends in our latest collection!’. If users click through to find out more they expect to be taken directly to a page which showcases said collection – if they instead land on homepage or any other irrelevant page then user expectations won’t have been met and this can lead to confusion or even abandonment. To make sure customer expectations are always met upon arriving at your website/page in question, ensure that you create tailored landing pages based around each ad so visitors immediately understand what it is they should do next (i.e., buy!).

What happens after someone lands on a particular webpage (are we providing them with additional information that will help them decide whether or not to convert?)

Once someone lands on a particular webpage from an ad, it is important to provide them with additional information that will help them decide whether or not to convert. This could be in the form of customer reviews/testimonials or even further product images which show the sunglasses being worn in different contexts - this way users can visualise what they would look like should they go ahead and make a purchase. Additionally, consider adding FAQs, offering free shipping as an incentive or creating helpful content (such as blog posts) which provides customers with more insight into why your products are worth buying. All these elements together should increase the likelihood of conversions occurring when interacting with your brand online!

How easy is it for customers navigate around our website & find answers quickly should they have questions along their buying journey?

At the end of the day, your goal is to provide an enjoyable and hassle-free shopping experience for all customers. By improving website navigation and making it easier for customers to find relevant information using the site’s features, strive to make sure that everyone who visits us leaves with a positive experience. The buzz phrase is “Don't Make Them Think” . This phrase is coined from the book by the same name by Steve Krug and never have truer words been said. Make every interaction with your business and website as friction free as possible

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